We help organizations achieve International Standard Certification in Quality, Environmental, Health & Safety, Information Security, and Business Continuity, at the same time to improve their effectiveness and efficiency. We strive to exceed our clients’ expectations in every aspect of our work by providing results-oriented and value-added solutions. Our policy is to achieve a legendary reputation in Quality, Value and Timeliness.
Lloyd McGill’s unique “Process Approach” methodology has been validated by repeated application in Asia, Europe and the United States for almost 30 years. Its team of highly qualified consultants work with your key managers and supervisors to develop management systems that meet international and national standards.
Process approach establishes clear responsibility and accountability for managing key activities. Efficient desired results are achieved when activities and related resources are managed as a process. When an organization use process approach, it means that it manages the sequence of the processes that make up its organization, the interaction between these processes, and the inputs and outputs that glue these processes together. Process approach helps our clients to be more productive and achieve their business excellence.
ISO 9001 is an internationally recognized Quality Management System (QMS) standard which helps to demonstrate the ability to consistently provide products and services that meet customer and regulatory requirements.
ISO 9001 has been adopted by over half a million organisations worldwide. It can be applied to all types of organisation regardless of the size and business they are in. ISO 9001 certified companies are recognised and respected throughout the world for their commitment to quality.
All ISO standards are reviewed and revised regularly to make sure they remain to the marketplace. The latest ISO 9001:2015 will respond to the latest trends and be compatible with other management systems such as ISO 14001 and ISO 45001.
ISO 14001 is the international specification for an Environmental Management System (EMS). It is a standard which helps organisation to identify, prioritize and manage their environmental impacts resulted from their daily activities as part of normal business practices. It provides a systematic framework by supporting environmental protection, preventing pollution, minimising waste, reducing energy and materials consumptions.
All organisations can apply and benefit from this standard. Especially if you wish to work with organisations or customers who value green approaches to operations.
ISO 45001 (which supersedes OHSAS 18001) is a standard used for an Occupational Health and Safety Management System (OHSMS), which enables an organization to control occupational health and safety risks and to improve performance. The standard provides a systematic approach to identifying hazards, and then either eliminating or reducing the risks of the hazards. ISO 45001 focus on proactive and prevention rather than reactive and remedy.
Organisation who wish to eliminate or minimise risk to employees and other interested parties who may be exposed to OH&S risks associated with its activities should certify to ISO 45001
It allows you to work with companies where certification to ISO 45001 is a contractual requirement.
ISO 45001 was released on Mar-2018. All OHSAS 18001 certified organisations have until Mar-2021 to complete the transition to ISO 45001, at which time their OHSAS 18001 certificate will become obsolete.
The key principles of the Workplace Safety and Health (WSH) Act are to reduce risks at source, increase industry stakeholders’ ownership and focus on achieving good WSH outcomes and systems rather than complying with prescriptive requirements. From 1 September 2011, the Workplace Safety and Health (WSH) Act covers all workplaces and with effect from 26 September 2017, managing of terror threats will be part of requirements in the bizSAFE 1, bizSAFE 2 and bizSAFE 3 Risk Management Audit.
bizSAFE is a five-step programme to assist companies build up their WSH capabilities in order to achieve quantum improvements in safety and health standards at the workplace. Companies are guided through a journey, starting from top management demonstrating their commitment towards WSH, to acquiring risk management capabilities and implementing a WSH Management System. In the process, participating companies gain recognition and benefits of having a comprehensive WSH system in place.
Safety is everyone’s business, but the leader of an enterprise is responsible for setting the direction on how safe practices should be implemented, practiced, documented and improved on a continuing basis.
With effect from 26 September 2017, managing of terror threats will be part of requirements in the bizSAFE 1, bizSAFE 2 and bizSAFE 3 Risk Management Audit
ISO 22000 specifies requirements for a Food Safety Management System (FSMS) where an organisation in the food chain needs to demonstrate its ability to control food safety hazards in order to ensure that food is safe at the time of human consumption.
It is applicable to any organisations regardless of its size and position in the food chain to implement a management system that ensure the safety of the food supply chain
All ISO standards are reviewed and revised regularly to make sure they remain relevant to the marketplace. ISO 22000:2018 encompasses the latest trends and food safety requirements, and is a timely response to the rising global challenges facing the food industry.
ISO 22000:2005 certified companies must complete the transition to ISO 22000:2018 before June-2021.
Up to 70% grant available. Please contact us for FREE consultation.
HACCP is a preventive system of control. It identifies specific food safety hazards and control measures to ensure the safe consumption of food. It is scientific and risk- based. It enables food establishments and regulatory authorities to identify, prevent and reduce food-borne hazards in any segment of the food chain.
The HACCP system has gained national and international endorsement as a cost-effective means for ensuring food safety. There is also a growing trend in international trade for worldwide equivalence of food safety based on HACCP principles.
To improve the food hygiene standards in the retail food industry, National Environment Authority (NEA), together with SPRING Singapore and key industry players, have developed a Singapore Standard SS583:2013 for Guidelines on Food Safety Management System.
With effect from 1 June 2014, all caterers are required to submit a proper Hazard Analysis Critical Control Point (HACCP)-based FSMS with reference to the Singapore Standard SS583:2013 as a basic guide. NEA will be extending the FSMS requirement to all licences with permission to provide catering as an ancillary service, with effect from 1 April 2019. To provides a preventative approach to identify, prevent and reduce food-borne hazards. This is to minimise the risk of food poisoning and to make food safe for consumption.
ISO 27001 is a specification for an Information Security Management System (ISMS). ISMS is a framework of policies and procedures that includes people, processes and IT systems involved in an organisation’s information risk management processes. It helps organisation in any sector keep information assets secured.
Up to 70% grant available. Please contact us for FREE consultation.
ISO 22301:2012 specifies requirements for setting up and managing an effective Business Continuity Management System (BCMS). It enables you to understand the impact of risks facing your organisation, reduce impact and frequency of business disruptions, give you confidence in your responses and ensures appropriate and agile contingencies.
Having an effective BCMS will protect and enhance your reputation and credibility and increase your business growth.
It is applicable to all types and sizes of organisations as it helps to ensure their abilities to continue operating in an event of business disruption and deliver real benefits.
ISO 22301:2019 was released on 31 Oct 2019. All ISO 22301:2012 certified organisations are given 3 years to complete the transition to the new version.
Up to 70% grant available. Please contact us for FREE consultation.
Singapore Personal Data Protection Act 2012 (PDPA) is a law that governs the collection, use and disclosure of personal data by all private organizations. The Act has come into full effect on 2nd July 2014. Organizations which fail to comply with PDPA may be fined up to $1 million and suffer reputation damage
There are 9 key obligations under the Data Protection Provision. Organisations who like to make assessment on their organisations’ policies, processes and practices may apply for Data Protection Trustmark (DPTM).
Infocomm Media Development Authority (IMDA) has launched the DPTM certification to help organisations demonstrate accountable and responsible data protection practices in order to build trust with their clients.
DPTM is a voluntary enterprise wide certification looking at the organisation’s standard of data protection policies, processes and practices based on PDPA. Certification is valid for 3 years.
Up to 70% grant available. Please contact us for FREE consultation.
ISO/IEC 27701 is a data privacy extension to ISO/IEC 27001. The goal is to enhance the Information Security Management System with additional requirements. ISO/IEC 27701 provides a framework for organisations looking to put in place a system to support compliance with personal data protection laws and other data privacy requirements.
Benefits of ISO/IEC 227701
Up to 70% grant available. Please contact us for FREE consultation.
The [email protected] Programme ([email protected]) makes it easier for SMEs to outsource data protection functions and supports SMEs in strengthening their data protection capabilities. [email protected] aims to provide SMEs with basic data protection practices to foster consumer trust and confidence to use data to maximise business value.
The [email protected] Package covers both a one-time setup for basic data protection and annual retainer service.
Key components of the [email protected] Package include:
ISO 13485 specifies requirements for a Quality Management System that can be used by an organisation involved in one or more stages of the life-cycle of medical device, including design and development, production, storage and distribution, installation, servicing and final decommissioning, disposal of medical devices, and provision of associated activities. ISO 13485 can also be used by suppliers or other external parties providing product such as raw materials, components, subassemblies, medical devices, sterilization services, calibration services, distribution services, maintenance services to such organisations.
ISO 13485 also adopts a risk management approach which includes assessment to identify and estimate risk. It uses risk controls and techniques with a view to eliminate hazardous situations throughout product realisation.
Up to 70% grant available. Please contact us for FREE consultation.
The aim of GDPMDS is to ensure that companies dealing with medical devices have a quality distribution system in place. This ensures that the quality of the medical devices is maintained throughout the storage and distribution process. The certification to GDPMDS is a mandatory requirement in the application of an Importer’s and/or Wholesaler’s Licence. For more information, please contact us.
Good Distribution Practice (GDP) certification is certified by HSA in relation to the storage and distribution of Therapeutic Products, Medicinal Products or Active Pharmaceutical ingredients. GDP is a voluntary scheme. Certificate is issued when the organisation’s quality system has been audited and found to comply with GDP standard.
BCA launched the Green and Gracious Builder Scheme (GGBS) in February 2009 to promote the best practices of builders in addressing environmental concerns and mitigating possible inconveniences to the public caused by construction work. These best practices were compiled from on-site observations of various builders certified under the Green and Gracious Builder Scheme. It highlights the green technologies and methods that builders used to reduce/ reuse/ recycle, save energy and reduce water consumption on construction sites. It also illustrates some of the gracious best practices that builders have adopted to enhance accessibility, public safety, reduce noise and vibration, and improve communication and manpower management on site. In addition, manpower management practices have been revised to focus on practices that would minimise impact on site and surroundings, as well as development and retention of better staff that could contribute to good site management.
Score | Category |
---|---|
Above 90 | Star |
Above 75 to 90 | Excellent |
Above 60 to 75 | Merit |
50 to 60 | Certified |
Safety and health management system (SHMS) is a systematic process for managing workplace safety and health. The system includes setting the safety and health workplace goals, planning, performance measurement and managing commitments. Workplace must audit and review their SHMS regularly to ensure continual improvements.
For audit requirement, please contact us.
ISO 50001 is based on the management system model of continual improvement also used for other well-known standards such as ISO 9001 or ISO 14001. This makes it easier for organizations to integrate energy management into their overall efforts to improve quality and environmental management.
ISO 50001:2018 provides a framework of requirements for organizations to:
ISO 29990 provide a generic model for quality professional practice and performance, and a common reference for learning service providers (LSPs) and their clients in the design, development and delivery of non-formal education, training and development. ISO 29990 will help LSPs improve their ability to consistently provide quality services, improve organisational effectiveness and reduce overall business costs.
SS 577 Water Efficiency Management Systems for non-domestic users was launched on 22 March 2013 which focuses on reducing waste to better manage and improve their efficiency in water consumption, but not restricting use.
Implementing the system enables organizations to assess for their water usage, and to identify, plan and implement measures to achieve water savings through the development of a Water Efficiency Management Plan.
For more information, please contact us.
ISO 26000 is intended to provide organizations with guidance concerning social responsibility and encourage them to contribute to sustainable development.
ISO 26000 is not intended for certification purposes. It is developed only to help organizations effectively assess and address their social responsibilities so they can operate in a socially responsible manner.
Social responsibility is a representation of a positive image. The organization’s performance on social responsibility can influence:
TERMS & CONDITIONS
These Terms and Conditions (“Terms and Conditions”) govern your use as a user (the “User”) of the website and all its webpages thereunder (excluding any third party content) (the “Website”) which is managed by Lloyd McGill Pte. Ltd. (“LM”). By accessing and using the Website, the User agrees to be bound by the Terms and Conditions. If the User does not agree with any of the Terms and Conditions contained within, please discontinue using the Website.
Accessing the Website
LM does not guarantee continuous accessibility or uninterrupted operation of the Website and shall not be held liable, if for any reason, any information is or becomes unavailable at any time or for any period. LM do not warrant or represent that any information transmitted via electronic mail or the Website to/from the User will be accurately received or is secure.
Variation
LM reserves the right to withdraw or vary any of the Terms and Conditions of the Website and/or any part of or information contained in the Website without any prior notice.
Use and Reliance
The use of the Website and the electronic transmission of any document or information to/from the User via the Website are entirely at the User’s own risk. LM does not warrant the accuracy or completeness of the information or the reliability of any advice, opinion, statement and/or other information contained in the Website and any reliance thereof shall also be entirely at the User’s own risk. The User should make his/her own checks, consult an appropriate professional for specific advice and/or rely on his/her own judgment.
Content of Third Party Websites
LM is not responsible for, and do not necessarily endorse, the content of any third party websites which may be linked from the Website out of convenience.
Limitations of Use
The User may not copy, display, distribute, modify, publish, reproduce, transmit and/or otherwise transfer any content obtained from the Website for any commercial purpose without LM’s prior written consent.
The User may not use the Website for any unlawful purpose or in such manner as prohibited by the Terms and Conditions, particularly:
Disclaimer and Exclusion of Liability
While LM endeavours to use reasonable efforts to ensure accuracy in the information presented on the Website, LM hereby disclaims all warranties and representations (express or implied), to the fullest extent permissible under the law, as to the accuracy, availability, completeness, timeliness, veracity and any other aspects of the information contained on the Website. LM assumes no responsibility for all the content on the Website which are provided on an “as is” and “as available” basis, and may contain inaccuracies and/or typographical errors. LM also does not warrant or represent that the Website will be free from any virus or other malicious, destructive or corrupting code, agent, program or macros.
LM and its affiliates hereby excludes their liability, to the fullest extent permissible under the law, for any direct, indirect, special or consequential damage or loss arising from any inability to access the Website, any use of the Website and/or any reliance on the information contained in the Website (including the Terms and Conditions) and any variation thereof, by the User.
Copyright and Intellectual Property Rights
All the content on the Website (including but not limited to text, graphics, photographs, logos, icons, videos and sounds) is copyrighted and may not be used without the prior written permission of LM. LM also does not warrant that the use of information contained in the Website will not infringe the intellectual property or other rights of third parties.
Indemnification
The User agrees to indemnify, defend and hold harmless LM, its affiliates, directors, employees, agents, successors or assigns from any losses, claims, demands, liability, costs, expenses, actions or threat of action arising from or in connection with the User’s breach the Terms and Conditions and/or in connection with the User’s use of the Website unless LM is liable due to its own default, negligence or breach of any laws.
Governing Law
The Terms and Conditions are governed by the laws of Singapore.
Privacy Notice for Customers and Training Participants
Lloyd McGill, the Training Provider, consultancy service provider, auditing organisation and/or their respective affiliates respect the privacy of all our customers and training participants, and are committed to safeguarding the personal information you provide to us. Please read this Privacy (“Policy“) to learn about how Lloyd McGill collects, uses and protects your personal information.
This Policy is based on the Singapore Personal Data Protection Act 2012 and all the associated regulations and guidelines which may from time to time be issued by the Personal Data Protection Commission of Singapore.
This Policy applies to all data in any form about an individual who can be identified from that data which are in our possession or under our control for the purposes of and in connection with our contractual duties and provision of our services.
Under the Singapore Personal Data Protection Act 2012, business contact information (e.g. name, business address, business telephone number) is not considered as personal data so long as it is used strictly for business-to-business (B2B) transactions.
We collect data that you voluntarily provide to us (primarily business contact information such as your name, job title, company name, company address, company contact number and company e-mail address) when you enquire about our services via email, telephone or through our website. The information you provide will be handled according to this Privacy Policy.
Personal data are collected in relation to the provision of our training services, and this includes:
You have choices regarding our collection, use or disclosure of your personal data. You have the right to object to the processing of your personal data and withdraw your consent in a manner described in clause 5 below.
We may collect, disclose or use your personal data pursuant to an exception under the Personal Data Protection Act or other written law such as during the following situations:
In general, subject to the applicable exceptions permitted in the Singapore Personal Data Protection Act 2012, before we collect the above personal data from you, we will notify you of the purposes for which your personal data may be collected, used and/or disclosed, as well as obtain your consent for the collection, use and/or disclosure of your personal data for the intended purposes. If you choose not to provide us with the personal data described in this Policy, we may not be able to fulfil our contractual duties towards you or facilitate your request or provide the service to you.
Cookies
Our website uses cookies to improve your browsing experience. The cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyse and understand how you use our website generally, recognize your repeat visits and preferences, as well as to measure and analyse traffic.
These cookies will be stored in your browser only with your consent. By clicking “Accept” on our cookie banner, or if you continue to explore our site without changing your cookie settings (link provided in the cookie banner), you consent to the use of cookies on our website. You also have the option to opt-out of these cookies by changing your cookie settings anytime. But opting out of some of these cookies may have an effect on your browsing experience.
Any Personal Data provided by you to us may be used for the following purposes (where relevant):
All Personal Data held by us will be kept confidential, but we may, where such disclosure is necessary to satisfy the purpose, or a directly-related purpose for which the Personal Data was collected as described in section 3 and 4 above, provide such information to the following parties:
The consent that you provide for the collection, use and disclosure of your personal data will remain valid until such time it is being withdrawn by you in writing. Should you wish to withdraw your consent, you may send us the appropriate withdrawal request by filling up the Consent Withdrawal Form below and sending the same to our Data Protection Officer at [email protected]. Please note that we can only process Consent Withdrawal Forms that are properly filled up and may need to contact you for clarification if such forms are deemed to be incomplete or unclear in any way. Please understand that your withdrawal of consent for purposes necessary to Lloyd McGill fulfilling our contractual duties towards you or facilitating your request or providing our services to you may carry consequences. We will review and inform you on the consequences of the withdrawal prior to processing your request.
If you wish to access, update or otherwise change or remove any information that you have provided to us, you may send us your request using the Access Request Form and Correction Form below and sending the same to our Data Protection Officer at [email protected].
An administration fee may be charged for the handling and processing of your request to access your personal data. If so, we will inform you of the fee beforehand.
We will take reasonable steps to ensure that the personal data we collect about you is accurate, complete, not misleading and kept up-to-date, taking into account its intended use. Where possible, we will validate the Personal Data provided by you using generally accepted practices and guidelines.
We employ appropriate administrative, physical, technical and organizational security measures to help protect your personal data against loss and to guard against unauthorised access, disclosure, copying, use or modification, regardless of the format in which it is held.
We will retain your Personal Data only for as long as the purposes for which such data is collected or used (as notified to you) continues, or where necessary, for our legal or business purposes. We will dispose of or destroy/delete documents containing your personal data in a secure manner when the retention limit described in our Retention and Destruction Policy is reached or as soon as it is reasonable to assume that the permitted purpose is no longer being served by their retention.
Any unsolicited personal data received by us will be returned to the sender immediately. If received by email or through our website, these unsolicited personal data will be deleted right away. If received by telephone, these will not be recorded.
We reserve the right to modify or change this Policy at any time and will place such amendments on this website.
This Policy applies in conjunction with contractual clauses and consent clauses that apply in relation to the collection, use and disclosure of your personal data by us. Your continued use of our services constitutes your acknowledgement and acceptance of this Policy and any such changes.
If you have any questions or feedback regarding this Policy, you may contact our Data Protection Officer at [email protected].
If you have any complaint relating to how we manage your personal data, you may send it to us via the email address above using the Complaint Form below.
Forms for download
Complaint Action Form Download
Correction Request Form Download
Access Request Form Download
Consent Withdrawal Form Download